Agents are encouraged to use caution to distinguish between the guidance in effect for each disaster. *Always verify details as events are continuously updated.


All counties in the state of North Carolina are covered by an SEP due to a State Declared Emergency declared on August 18, 2021.

This is an important announcement for agents with customers in North Carolina and for those with business in the state. All counties in the state of North Carolina are under an SEP due to the effects of Tropical Storm Fred.

Incident Date: 8/18/2021- 9/17/21

This SEP declaration is effective 8/18/2021-11/30/2021

Impacted counties for SEP purposes: all 

SEP for Government Entity-Declared Disaster or Other Emergency

  • The SEP starts as of the date the declaration is made, the incident start date or, if different, the start date identified in the declaration, whichever is earlier.
  • The SEP ends 2 full calendar months following the end date identified in the declaration or, if different, the date the end of the incident is announced, whichever is later.

Compliance Requirements

When contacted by an impacted customer, agents/brokers are allowed to assist eligible customers to enroll.

You must confirm the customer resides or resided in the affected area, confirm if the customer had another valid election period at the time of the incident period, and has not used the election.

If all qualifications are met, you must complete the SEP section of the application with the following:
– SEP Code: DST
– SEP Date: Start date of the incident period.